Department for Community Based Services

Standards of Practice Online Manual

23.5 APS Case Closure

Cabinet for Health and Family Services

Department for Community Based Services
Division of Protection and Permanency
Standards of Practice Online Manual
Chapter 23-APS Ongoing Services and Case Planning
23.5 APS Case Closure

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​Legal Authority and Introduction

An adult protective services (APS) case is closed when:

  • The goals and objectives agreed upon by the SSW and the adult have been achieved;
  • The adult requests the case be closed;
  • There is loss of contact with the adult for over sixty (60) days;
  • The adult is deceased; or
  • There is a lack of legal authority to obtain court ordered cooperation from the adult.


At the time of case closure the SSW:
  1. Completes the adult assessment prior to case closure to determine if there are unmet   needs; 
  2. Enters a closing summary within thirty (30) days of termination of services, which may include the aftercare plan; 
  3. Notifies the adult in writing ten (10) days prior to the termination of services;
  4. Provides the adult a copy of the DPP-154A Notice of Intended Action notifying them of the impending case closure;
  5. Provides the adult a copy of the DPP-154 Protection and Permanency Service Appeal; and
  6. Offers to negotiate an aftercare plan with the adult.  (Guidance for developing the aftercare plan can be found in SOP 7.5 APS Aftercare Planning).





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