Department for Community Based Services

Standards of Practice Online Manual

2.13 Notification of Finding and Case Disposition

Cabinet for Health and Family Services

Department for Community Based Services
Division of Protection and Permanency
Standards of Practice Online Manual
Chapter 2-Child Protective Services (CPS) Intake and Investigation
2.13 Notification of Finding and Case Disposition

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Legal Authority/Introduction


The Aftercare Plan is used after an investigation when there are remaining issues that do not rise to the level of opening the case for ongoing services, but may assist the family by preventing future abuse or neglect. This may include when:

  • A substantiated finding will be made, but the referral can be closed;
  • An unsubstantiated finding will be made, but there are safety issues or risks that need to be addressed; or
  • An unsubstantiated finding will be made, but community resources are requested by the family or recommended by the SSW.

The aftercare plan is used in advance of closing any ongoing case, upon completion of P&P services. The plan indicates what referrals have been made or services recommended to continue preventive measures, which might include actions that the family intends to take as well as community resources that have been arranged.


Aftercare Planning

The SSW: 

  1. Consults with the FSOS to determine if an aftercare plan is needed;
  2. Explores with the family and family's support system the need for continued services of another type or from another community partner;
  3. Develops with the family, including identified fathers as outlined in SOP 4.14 Family Attachment and Involvement, and the family's support system a specific and measurable plan for the family to obtain services to address existing needs;
  4. Establishes with the family and the family's support system additional and potential resources that may be called upon to prevent maltreatment or home instability, should a situation or crisis arise in the future;
  5. Provides any needed referrals;
  6. Advises persons served that they may request help from the Cabinet in the future;
  7. Negotiates the aftercare plan with the family and other relevant individuals involved;
  8. Includes monitoring by those who participated in the aftercare planning process; 1 
  9. Ensures the plan is signed and dated by everyone who has a task/role on the plan; 
  10. Provides a copy to the following:
    1. Family members, including children of appropriate age;
    2. Alleged perpetrators (when safe to do so);
    3. Relatives; and
    4. Community partners involved;
  11. Documents on the aftercare plan that community partner(s), when they are included in aftercare planning and are assigned specific tasks, will notify the SSW if the family has difficulty complying with the plan;
  12. Files a hard copy of the aftercare plan, after FSOS review, in the case record.


  1. Reviews the aftercare plan and case disposition with the SSW;
  2. Does not close the cases if withdrawal of services places a child at risk of abuse, neglect, or dependency unless court-ordered cooperation from the family cannot be obtained; and
  3. Documents the review in the case record.

Notification of Findings

The SSW, upon FSOS approval of the assessment, sends within ten (10) working days:

  1. Notification of a substantiated finding using the DPP-152-Substantiated Investigation Notification Letter to the:
    1. Perpetrator, along with the DPP-155-Request for Appeal of Child Abuse or Neglect Investigative Finding by;
      1. Certified mail to the last known address of the perpetrator;
    2. Victim’s parent/caretaker by;
      1. Certified mail; or
      2. Hand delivery, with the parent/caretaker and a witness signing a written confirmation that the parent/caretaker received the notice;
  2. All other notification of the findings to the alleged perpetrator and the victim’s parent or guardian via the:
    1. DPP-152A-Unsubstantiated Investigation Notification Letter; or
    2. DPP-153-Family In Need of Services Notification Letter
    3. DPP-152C Child Protective Services (CPS) No Finding Notification Letter
  3. Notification of the finding, to all involved other parties, via the:
    1. DPP-152-Substantiated Investigation Notification Letter;
    2. DPP-152A-Unsubstantiated Investigation Notification Letter; or
    3. DPP-153-Family In Need of Services Notification Letter
  4. Notification of the finding to only the victim’s parents or guardian when an investigation has been substantiated and involves one (1) of the following:
    1. Department for Community Based Services (DCBS) and private child placing agency foster/adoptive resource homes;
    2. Private child caring facilities;
    3. Crisis stabilization units;
    4. SCL/CMHC facilities;
    5. Psychiatric residential treatment facilities; or
    6. Psychiatric hospitals;
  5. The appropriate notification of the finding to the alleged victim’s parents or guardian when the investigation involves a:
    1. Registered family child care home or licensed child care facility,
    2. Registered (subsidized) family child care provider,
    3. School employee,
    4. DJJ facility;
    5. Camp; or
    6. Day treatment facility using the:
      1. DPP-152A-Unsubstantiated Investigation Notification Letter; or
      2. DPP-153-Family In Need of Services Notification Letter;
  6. Notification of the finding of an investigation involving a DCBS foster, adoptive, or respite care  home to the regional recruitment and certification (R&C) supervisor;
  7. Notification of the finding to the provider or program director of the facility if there is a substantiated finding and the alleged perpetrator is an employee of a licensed child-caring facility, child-placing agency, or licensed child care center;
  8. The SSW does not send notification of findings to the victim’s parents or guardian if the investigation (for DCBS and PCP agency foster/adoptive resource homes only) in one (1) of the aforementioned settings is unsubstantiated.

Practice Guidance

  • If an aftercare plan is needed, the plan can include non-protective issues, such as licensing regulations, as well as protective issues that are either child specific concerns or general concerns that affect the home or entire facility or program. 


  • If it is decided by all involved that the tasks on the aftercare plan will be monitored, those that may agree to participate in the monitoring include:
    • The R&C worker, for a DCBS foster, adoptive, or respite care home;
    • The DCBS Division of Child Care, for registered family child care homes or licensed child care centers;
    • The DMHMR Division of Mental Retardation for supports for community living (SCL) programs or facilities;
    • The program or agency director and license holder or school superintendent or board, for unlicensed facilities (e.g. YMCA day camps, summer camps and schools);
    • The person identified on the plan, if the issue is child specific; and
    • Identified DPP staff, when appropriate.  The SSW may consult with the Child Protective Services Branch to assist in identifying appropriate DPP staff.

Related Information

  • Office of the Ombudsman
    (502) 564-5497
    Toll-Free 1-800-372-2973
    TTY (for hearing impaired) 1-800-627-4702


  1. The SSW does not include monitoring of any portion of an aftercare plan without the provider’s explicit knowledge and written consent.


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