If you have questions regarding service appeals, service complaints or CAPTA appeals, please contact the Office of the Ombudsman at the following address:

• 275 East Main Street, 1E-B
  Frankfort, KY 40621
  (502) 564-5497 (phone)
  (502) 564-9523 (fax)

If you have questions regarding access to records or records requests, please contact:

• Carrie Hall
  275 East Main Street, 3E-G
  Frankfort, KY 40621
  (502) 564-3834 (phone)

If you have questions regarding the Family Preservation Program, please contact:

• Jessica Brown, Prevention Branch Manager
• Charity Roberts, Family Preservation Specialist
• 275 East Main Street, 3E-B
  Frankfort, KY 40621
  (502) 564-4502 (phone)
  (502) 564-4653 (fax)

If you have any questions regarding the child care assitance program, please contact the following individuals: 

• Lucie Estill, Child Protection Branch Manager
• 275 East Main Street, 3E-B
  Frankfort, KY 40621
  (502) 564-2136 (phone)
  (502) 564-3096 (fax)
  

If you have any questions regarding safety net services, please contact: 

• Lena Morehead, Child Protection Specialist
• 275 East Main Street, 3E-B
  Frankfort, KY 40621
  (502) 564-2136 (phone)
  (502) 564-3096 (fax)