Department for Community Based Services

Standards of Practice Online Manual

Chapter 30-Quality Assurance and Organizational Integrity

If you have questions regarding service appeals, service complaints or CAPTA appeals, please contact the Office of the Ombudsman at the following address:

  • 275 East Main Street, 1E-B
    Frankfort, KY 40621
    (502) 564-5497 (phone)
    (502) 564-9523 (fax)

If you have questions regarding access to records or records requests, please contact:

  • Carrie Hall
    275 East Main Street, 3E-G
    Frankfort, KY 40621
    (502) 564-3834 (phone)

If you have questions regarding the Family Preservation Program, please contact:

  • Jessica Brown, Prevention Branch Manager
  • Charity Roberts, Family Preservation Specialist
  • 275 East Main Street, 3E-B
    Frankfort, KY 40621
    (502) 564-4502 (phone)
    (502) 564-4653 (fax)

If you have any questions regarding the child care assitance program, please contact the following individuals: 

  • Lucie Estill, Child Protection Branch Manager
  • 275 East Main Street, 3E-B
    Frankfort, KY 40621
    (502) 564-2136 (phone)
    (502) 564-3096 (fax)

If you have any questions regarding safety net services, please contact: 

  • Lena Morehead, Child Protection Specialist
  • 275 East Main Street, 3E-B
    Frankfort, KY 40621
    (502) 564-2136 (phone)
    (502) 564-3096 (fax)

 

 

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