Department for Community Based Services

Standards of Practice Online Manual

3.2 Timeframes and Ongoing Service Requirements for All In Home Services Cases

Cabinet for Health and Family Services

Department for Community Based Services
Division of Protection and Permanency
Standards of Practice Online Manual
Chapter:
Chapter 3-In Home Child Protective Services (CPS) Case
Effective:
1/22/2014
Section:
3.2 Timeframes and Ongoing Service Requirements for All In Home Services Cases
Version:
4

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Legal Authority/Introduction

LEGAL AUTHORITY:

The FSOS and SSW utilize the following timeframes for all in home services cases.

Procedure

  1. The FSOS assigns the case being opened to the SSW for ongoing services within three (3) working days of the date the assessment results are approved.
  2. The SSW makes a home visit with the family within five (5) working days of case assignment to begin negotiating the:
    1. Family goal (goal consensus);
    2. Case plan objectives and tasks; and
    3. Participants who will be invited to participate in case planning, including identified fathers as outlined in SOP 4.14 Family Attachment and Involvement.
  3. The SSW negotiates the initial case plan with the family within fifteen (15) calendar days of the case assignment by the FSOS. 
  4. The SSW enters the information in the DPP-1281 Family Case Plan (TWIST) verbatim when the blank signature page of the case plan is signed, based on the negotiated objectives and task stated on the prevention plan. 1
  5. The SSW reviews with the family any changes if the information captured on the prevention plan is not entered into the case plan exactly as written, and obtains a new signature page.
  6. The SSW enters the completed/developed date in the “effective from date” on the case plan. 2 
  7. The SSW enters/submits the case plan information within ten (10) working days from the date it was developed with the family. 
  8. The FSOS approves the case plan within ten (10) working days from the date it was developed with the family and submitted by the SSW.
  9. The SSW mails or delivers the TWIST copy of the case plan to the family;
  10. The SSW follows procedures outlined in SOP 3.11 Onsite Provision of Services when assistance is requested from one county or region to another county or region to provide needed ongoing services.
  11. The SSW visits every calendar month, making face to face contact with the family and child in the home to:
    1. Assess progress on accomplishing Family Case Plan goals, objectives and tasks;
    2. Observe the interaction among parent, child and siblings; and
    3. Determine the suitability of these interactions and protective capacity of the parent, including identified fathers as outlined in SOP 4.14 Family Attachment and Involvement;
  12. The SSW documents all contacts with or on behalf of the family; service recordings reflect the progress toward goals, objectives and tasks;
  13. The SSW completes a case plan evaluation/assessment at least every six (6) months, and also:
    1. Within thirty (30) days prior to the family case plan periodic review;
    2. When any significant change occurs in a family, such as:
      1. Change in the composition of the family;
      2. Loss of job;
      3. Change in family income; or
      4. Loss of basic needs being met; or
      5. Prior to considering case closure.
  14. The SSW updates the case plan within six (6) months from the case planning conference date of the previous case plan, and every six (6) months thereafter;
  15. The SSW follows the guidelines for case consultation as outlined in SOP 1.5 Supervision and Consultation.
  16. The SSW follows up with court involvement as necessary, as outlined in SOP 11.14 When to File a Petition.
 

Footnotes

  1. The blank signature page of the case plan may be signed at the time of negotiating the objectives and tasks on the prevention plan as outlined in SOP 23.2 Prevention Plans.
  2. The case plan is considered completed/developed on the date it was negotiated. This will be the same date the family signs the prevention plan and/or signature page of the case plan.

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